Statement Changed with Increased Funding
M
Michele Belcher
I have just contacted your team to request for approved funding to be added to a participant's AT budget but forgot to write the total that was available prior to the funds being added. I thought I would check the participants last statement in Kismet so I could see the previous available funding, but the September Statement for AT has increased the funds to what is there now, not what it was. I checked August's statement and that was the same. I haven't been receiving the monthly statements for this client, so this is not good that changes to plan funds alter previous monthly Statements.
Please fix.